At Hygienea, we deeply value the trust you place in us. We are committed to upholding the highest standards for secure transactions and protecting your personal information. Please read this statement to learn about our information gathering, usage, and dissemination practices.

Note:
Our privacy policy is subject to change at any time without prior notice. We encourage you to periodically review this policy to stay informed of any updates.

By accessing or using this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our website.

By using the website, you consent to our collection and use of your personal information in accordance with this Privacy Policy, which is incorporated into and subject to the *Terms of Use*.

1) Collection of Personally Identifiable Information and Other Data

When you visit or use our website, we may collect and store your personal information, provided by you, to ensure a safe and customized shopping experience. Our goal is to provide services that meet your needs while protecting your privacy.

You can browse the website without revealing personal details. However, once you provide your information, you are no longer anonymous to us. We indicate which fields are required and which are optional, and you always have the option to withhold information by choosing not to use certain services or features. We may track certain information based on your behaviour on the website to perform internal research on user demographics, interests, and activities. This helps us improve our services and protect our users. The information may include your browsing activity, IP address, and browser details.

We use data collection tools like *cookies* to analyze web traffic, measure promotional success, and enhance security. Cookies are small files stored on your hard drive that allow us to deliver services and improve your experience. They may also be used to reduce the frequency of entering your password. Most cookies are “session cookies,” which are automatically deleted at the end of each session. You can disable cookies via your browser settings, but doing so may limit the features available to you on the website.

2) Use of Demographic / Profile Data / Information

We use your personal information to deliver the services you request, improve our offerings, resolve disputes, troubleshoot problems, and ensure a safe experience. We also use this information to conduct research on user behaviour and demographics to better serve you.

We may contact you with promotions or updates based on your previous purchases or interests. You will always have the option to opt-out of these communications.

We use your IP address to diagnose server issues and administer our website. Occasionally, we may ask you to participate in online surveys that request contact and demographic information. These surveys help us tailor your experience by displaying content according to your preferences.

3) Sharing of Personal Information

We may share your personal information with our affiliates or third-party service providers to detect fraud, prevent illegal activity, and provide co-branded services. These entities will not market to you unless you opt-in. Additionally, we may disclose personal information if required by law or in response to valid legal requests from government authorities, law enforcement agencies, or other third parties to protect the rights and safety of our users.

4) Security Precautions

Hygienea is committed to protecting your personal information. Our website uses industry-standard security measures to protect against the loss, misuse, or unauthorized access of your data. When accessing or modifying your account information, we use secure servers to protect your privacy. Once your data is stored with us, it is protected with stringent security protocols.

5) Choice/Opt-Out

We offer all users the ability to opt-out of receiving non-essential communications, such as promotional emails or marketing offers. You can choose to unsubscribe at any time.

6) Your Consent

By using our website and providing your personal information, you consent to the collection and use of your information as outlined in this Privacy Policy. You also consent to the sharing of your data in accordance with this policy.

If we make any changes to our Privacy Policy, they will be posted on this page, so you are always aware of the information we collect, how we use it, and under what conditions we disclose it.

For further information or queries, please contact us at support@hygienea.ae.

This privacy policy ensures transparency in how Hygienea Personal Care handles customer data while ensuring compliance with privacy standards and providing clarity to users.